Which course do I take -- Basic or Refresher?
If you are taking an insurance reduction course for the first time you will be required to take the 6 hour Basic course. You will receive a 10% discount for 3 years on your Liability and Personal Injury Protection portion of your auto insurance plus a 3 point driving record DMV credit. Take a 3 hour Refresher course 3 years after taking the basic course and/or a previous refresher course and receive a 15% discount for three years plus a renewal of the 3 point driving record DMV credit. If it has been more than 3 years since your previous course but less than 5 years, you are still eligible for the Refresher course.
How much do the online courses cost?
Click here for course prices.
How do I pay for the online courses?
Once you have registered for a course, you will be taken to a secure page to pay for it. We accept all major credit cards, debit cards and PayPal. Once payment is made, you will be given a confirmation number and can immediately begin your course.
How long do the online courses take to complete?
The Delaware Department of Insurance Regulation 607 requires the Basic course material to be approximately 6 hours in length and the Refresher course material to be approximately 3 hours in length. However, online courses have the advantage over classroom courses by allowing the course takers to complete the course material at their own pace. Save and sign off options are available following the successful completion of each individual chapter. The average time to complete each course chapter is approximately 20 minutes.
When do I receive my completion certificate?
Upon completion of the course, you will immediately be presented with a copy of your certificate to download for you records – and to forward to your insurance company for your discount.
How do I receive my insurance reduction?
Make a copy of your certificate of completion and give the copy to your insurance agent/company. The discount will then be applied for 3 years. Save your original copy for future reference.
How do I receive my Delaware DMV 3 point credit?
Delaware Defensive Driving will apply the 3 point credit to your Delaware DMV driving record within 2 weeks following your course completion date. If you live in Delaware but your driver’s license is from a state other than Delaware, your can still receive the insurance discount but you will not receive the 3 point credit.
Will I be required to remain online continuously until I complete my course?
No. Save and sign off options are available following the successful completion of each individual chapter. The average time to complete each course chapter is approximately 20 minutes.
What hours of the day are the online courses available?
24/7 and 365 days a year!
Do you have classroom classes?
We no longer offer classroom classes, however, you can now enjoy the same easy format from the comfort of your home through our online class. It just takes a couple of minutes to register and you can sit back and watch a series of short videos to review the same material as our classroom classes. You can even leave and resume at a later date where you left off.
I entered my license number incorrectly. How do I fix this?
Upon Registration, users are prompted to enter their license number twice to assure accuracy. It is the users responsibility to enter the correct number. If the user enters an incorrect license number, they should contact the course provider immediately to have the correct number entered into their account at (302) 366-0716. A $10.00 fee will apply.
I've lost my certificate. Can I get another copy?
If you completed the course within the past year, you can log back into your account and click on the “Certificates” tab to download another copy of your certificate. If it has been over a year, please call (302) 366-0716 to request another copy. A $10.00 fee will apply.