At Delaware Defensive Driving, Inc. (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website at https://delawaredefensivedriving.org.
1. Information We Collect
- • Name, email address, phone number
- • Driver license number and state of issuance
- • Mailing address (when required for certificate delivery)
- • Course history and completion data
- • IP address, browser type, and device data (for analytics and fraud prevention)
We do not collect or store health-related or sensitive biometric information.
2. How We Use Your Information
We use your information to:
- • Deliver and administer our defensive driving courses
- • Generate and send completion certificates
- • Report course completion to state agencies when required
- • Provide customer support
- • Improve website functionality and user experience
- • Comply with legal or regulatory obligations
3. How We Store and Protect Your Information
All user data, including driver license numbers, is stored securely on our servers located in the United States.
- • Encrypted data transmission via HTTPS
- • Server-level firewalls and access controls
- • Restricted access to personal data by authorized personnel only
- • Regular system updates and security reviews
4. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share limited data with third-party service providers only as necessary to:
- • Process payments (e.g., Stripe)
- • Deliver certificates (e.g., USPS or fulfillment partners)
- • Support website hosting and analytics
All third-party providers are contractually obligated to maintain the confidentiality and security of your information.
5. Business Clients & Employee Data
When Delaware Defensive Driving partners with employers or organizations to offer courses to employees:
- • We collect only the information needed to enroll and certify each participant
- • Employee information is never used for marketing purposes without consent
- • A data processing agreement can be provided upon request
- • We maintain long-term storage of employee course records for compliance, reporting, and reissue purposes
6. Data Retention
We retain personal information, including driver license data, as long as necessary to fulfill regulatory, legal, and operational obligations.
7. Your Rights
You have the right to:
- • Access, correct, or update your information
- • Request deletion of your data (subject to legal obligations)
- • Request a copy of the personal information we hold
To make such a request, use the form on this page.
8. Children Under 18
We allow users under the age of 18 to register for our courses only if they possess a valid driver license. We do not knowingly collect information from minors otherwise.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Kevin Lengkeek
President, Delaware Defensive Driving, Inc.
(302) 444-4977
Email
